help center.
Get quick answers to common questions in our FAQ section. Find solutions on shipping, returns, products, and more. Save time and easily access the information you need.
Shipment
Yes, we offer international shipping to select countries. Please check our shipping policy for more information on eligible destinations.
Delivery
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the courier's website.q
All sales are final, and the Company does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. In case of a complaint as regards product purchase kindly reach out to us on support@kontainer.com.ng with your reservation and we’d be happy to respond to you.
Payment Methods
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can find the full list of accepted payment options during the checkout process.
Support
You can reach our customer support team by emailing support@kontainer.com.ng or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.
You can update your account information, including shipping address and payment details, by logging into your account and accessing the "My Account" section. Make sure to save any changes you make.
Product
Yes, we provide detailed size guides for each clothing item on our website. These guides include measurements and fit recommendations to help you choose the right size.
Yes, we make every effort to provide accurate and high-quality product images. However, please note that colors may appear slightly different due to variations in monitor settings and lighting conditions.
We frequently run promotions and discounts on selected products. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest deals and offers.